ePerks- A Scam or A Gem?

1. Wow…sounds like ePerks is a big scam. Glad I never got involved.

   1. I am a broker and own a company in Austin TX. I have an 800 credit score and always pay my bills (ligitimate ones)
      We had been solicited by Eperks about a year ago. They never provided any of the leads they promised. We filed with our
      credit card company for a charge back close to year ago. I just got a call today 12/22/2008 saying they became aware of the charge back
      in September. When trying to explain my reason for charge back (DID NOT PROVIDE SERVICES PROMISED-NONE) I was rudely interrupted
      and threatened with collections. Finally I just hung up. Beware of this company- they need to be shut down.

      1. Cliff,
         Is there anything we can do about it? I believed there are a lot of agents out there got rippoff by them as well.

2. Hi,

   I’m a Realtor also. I hae been contacted by Eperk, both pre-lunch and today. I looked at the site today and it’s up with agents in my area. Maybe it just got up and running???

   Are you still having those same problems? Are they still not contacting you?

   1. Eperks initially had a section with your credit card number where you could change credit card numbers or cancel… that was removed. I manually went into my panel and removed my zip codes and sent an email to customer service stating I wanted to cancel and then I got an email saying I had to call some particular person who wasn’t even my initial sales representative. (he left also)

      When I called this guy on the 3 of October he said I would be billed for October regardless what I told him and he denied that the eperks site had any issues. Their not interested in customer service, just taking your money. I have contacted the District Attorney’s office in the county where Pleasanton is located and sent a letter to NAR

      1. as far as im concerned all these comments seem absolutely ridiculous. If an agent were to partner up with eperks, they would have to be smarter than to knock down a company that they are invested in, and if they aren’t signed on with eperks, why would they care enough to post unless they were competitors that are concerned about a better concept and system that will probably wipe them off the market…and i guess if i was an agent that didn’t want to use the internet for its potential cause i was old school and like sitting around and making phone calls, that would make sense aswell. Might as well beat up on the new ideas. This is sort of like the fight between church and state. Its about capitalism, making money, and going with a program that makes sense…this is real estate not politics, and this is the last comment i will post on this subject. Eperks is a legitimate company, with a straight up, honest owner and an amazing system that will surely have agents and consumers going through them and reaping the benefits…ePerks, and anyone who is familiar with any successful startup company/investment knows its not an overnight thing. You get on in the beginning because thats where the most potential lies, all good concepts need fine tuning, something that eperks has continually done and is showing continuous success. Companies that start out well and go downhill are what you want to look out for, not companies that start out well and get better and better as they quickly expand exponential. A brilliant, revolutionary concept, with the support team to market, develope, and refine any quirk that rears its head. Powerful concepts executed properly are what keeps modern day moving into the future…ePerks is absolutely a revolutionary tool in the future of real estate, automotive sales, general contractors, and has incredible potential to work well in all consumer services. Think about it? : )

         1. Steve are you reading the comments or you just here to spam as were other ePerks employees?

            Look ,these agents feel they were mislead, it’s not like they are buying company’s shares on Wall Street. They have purchased the service and ePerks failed to deliver. How can you blame them for criticizing ePerks?

         2. Steve, do you have a college education? Sounds like you don't. Please reply only when you have "real" information, as it clusters this domain. You are obviously employed by the company and your word means nothing. Thank you in advance for being a "true" professional. How are sales? That is, if you still work there!!!

3. I got into ePerks, too. Considering that it’s a startup, I went into it knowing it might be slow. So far, no conacts, but I’m willing to hold out a little longer. I figure with my three zips and the guarantee, I’ll be good riding the program for eight months. If anything, I’ll get all my money back in one lump sum. Love the commercial, BTW.

   1. Good luck on the money back guarantee that Eperks had promised. I had cancelled my service with them and they told me that since the economy is so bad, they do not have the funds to pay back the agent and they are in the process of filling for bankruptcy.

4. I just received 2 buyers last week and they are real leads. So far I am happy and I have seen the ads on googles and yahoo homepage. I think its great but I think its going to take a little time all parts of the nation to work perfectly. If you are an agent that wants to make $20,000 with $21 investment you are confused and should’t use it. It think its goingto get better also.

5. Great program and great results so far, seriously. I’ve received only 1 buyer lead so far but a solid buyer that will end up closing. My guess is these zip codes will go up in serious value shortly even if not in price.

6. I bought 7 zips and have had one lead so far. I think the program is a GEM! There google ads spread throughout and there was a front page ad on Yahoo.com. Eperks differs from all other in that it doesn’t take some flat fee for you to compete with other agents over leads. They have a serious in interest in wanting you to close deals because they receive 3.5% of agents commission for every deal closed! It will only get better as the days go by! Honestly, one deal closed covers the cost of my zips for an entire year, two makes it profitable. You can’t lose.

   Oh BTW I’ve had no problem getting in touch with Customer service, just e-mail Kevin Morris. He’s prompt and great.

7. I’m in Vegas and the way I look at it is like this. If I don’t make my money back in 8 months than these guys are going to give my money back. I can shoulder 8 months to find out. I think the program makes a lot of sense. . I think the pay off down the line will be sweet it’s way to early to evaluate it’s performance. It will take a year for it to take off the way it should

8. I purchased 4 zip codes in my area. I surf the net regularly and have not seen any of the promotional ads on google or yahoo. My concern or question now is if the ads run differently on these major search engines with relation to where you live or how big your market is? The idea is wonderful and yes I would agree with Michael that eperks wants to get to word out to as many people as possible, so that the agents and eperks profit. At my cost I would need to close 2-3 deals a year to break even. I’m willing to hang in there at least 6 months and am considering integrating my personal advertising to showcase eperks. Am I making a mistake in doing so? Am I promoting the savings versus my full time real estate services? I personally do not want to be viewed as or branded as a potential discount broker. To conclude, I thought the commercial was a bit tasteless. I am going to stay optimistic and see if the program improves.

9. I laugh at people like you who are negative about everything in life. You send out your garbage because “misery loves company”. you’re abviously jaded and are always the “victim” when life happens to you. life’s passed you by already fool…no catchin’ up for you…pray…it’s all you can do

   1. So, how about wasting your money now, how does it feel? Haha!

10. John,

    Please do not attack people who leave comments here or I will mark you as a spammer again.

11. I think its a phenomenal idea and it leaves the agent in control of how much of a discount they are willing to provide. I just purchased 4 zip codes and even if I get just 1 deal Im in the black. I don’t expect them to go away given the idea has so much potential and I will try the program for a few months.

12. I am one of the largest clients and I would like to say that the ePERKS model is the inevitable future of our business like anything that goes through changes. Unfortunately ePERKS launch too soon. Their commercials were not ready and marketing is not on track yet. The commercial, I’m glad they canned it, was rude, violent and would have killed this company right out the gate. We deal with families and no parent would ever want their kid to see this commercial. As to the guarantee, I came from corporate America and ran billion dollar projects prior to real estate. The guarantee is only as good as long as the company is successful, if they fail in eight months, nobody gets anything back. If they win, then those that stuck it out wont need to ask for funds back. So you are either in or your just watching. I am betting they win.

13. Its a Gem for me! its starting to pick up for me. 1 out of the 2 prospects that have called me is an A and Ill be able to close the account within the next 60 days. I do wish the site was a little better but prospects are what are counting for me. To the sucker guy, NAR has no authority. don’t be made you were eliminated by an exclusive 🙂 . One of my zips did and it pissed me off, but the other are exclsuive

14. Assuming that this is working for some of you – where/how are your leads finding you?

    Also,

    Why would anyone purchase more than one exclusive area if there are already multiple agents using eperks in their city?

    I believe that most buyers/sellers would not search by zip code, but rather the city name and state, in this case the customer will see all of the agents active in the area and what will they do… Go with the agent offering the largest rebate!

15. I really, really hope this is not a scam. I am very nervous , but the idea just seems so logical. Haven’t got anything, i’m spending abt $140 mo. I’m not putting my faith in the money back guarantee. I feel irritated that I haven’t seen any ePERKS ads. But spending money on advertising that may or may not work comes with the territory in our business so I accept the risk. I HATED THAT COMMERCIAL!!!! I emailed them that it was disturbing and sick!!! (and I am hardly a prude). How can people find it funny that a perfectly nice lady doing her job gets killed? Whoever mentioned Kevin Morris was right on. He always responded courteously and promptly. Some of those “contact support” buttons just don’t work. Anyway he said that he would pass on my comment about the commercial to the marketing department. So if in some small way I helped to nix the stupid commercial, I’m glad! It was not professional and I think it would have offended a lot of potential clients and we sure don’t want that!

    1. christina,
       Good luck on the money back guarantee that Eperks had promised. I had cancelled my service with them since March, waited 8 more months for the refund and they told me that since the economy is so bad, they do not have the funds to pay back the agents and they are in the process of filing for bankruptcy.

16. I also hope Eperks does well, as I also have not received any leads as of yet but I know these things can take time. I just wanted to comment that I liked the commercial. I know it may have seemed a bit rough but the point of it is after it airs everyone will remember it and know eperks.com.

17. TOP PRODUCER, what area of the country are you in?

    How and where did your customers/clients find you?

    Do you have any affiliation with EPERKS???

18. I almost cancelled but I just started to receive prospects calling me, so I am going to continue using them. It looks like the advertising is kicking in and picking up for me. I am not sure why some of you may not have received buyers.

    I think they have the seach ads everywhere. I don’t know why some of you are noting seeing htem but I see them for california territories. I also saw them on zillow the other day, but I don’t think these guys are a scam as I actually have a phone number that I can call and get my support.

    I actually liked the commercial and not sure where it went. I thought it was done in a way that would get attention and wouldn’t be forgotten.

19. By the way I see a lot of negative comments?

    Is this eperks competition writing these, because I can’t see how its so real?? I know others that are also receiving activity. if these are eperks competitors doing this, i think that is wrong. thanks

20. Jen,

    As far as I can see all comments negative comments are genuine, I do however suspect that most of the positive comments here are being written by some one who is trying to spam on behalf of ePerks- looks like one person writes multiple comments using multiple names during the same visit to my blog.

21. Jen,

    We doubt eperks competitors are responsible for any of the negative comments. If you notice majority of the comments here do not even have links back to websites. Every one is free to comment on this website, and we hope that both positive and negative comments are genuine.

    ePerks is really new company and if they are keeping track on blogs like this they should definitely act on “valid” criticism.

    We will try to feature more about ePerks and appreciate every comment we receive be it negative or positive.

    1. Vlad,
       I have talked to some agents that had joined Eperks and had no success at all. When they want to cancel their service, they are getting the run around as well. I have recently contacted Eperks to follow up the status on the Money back gaurantee program, (which I cancelled my service back in April, and they sent me a stamped certificate that said my refund is approved and I still have to wait another 8 months to get it). The Eperk representives told me that they are in the process of filing bankruptcy, they have no money to support the refund program. He suggested me to just take 20% of the total and be done with it.

       Eperks is a total scam and ripping off money from all the agents out there. If they are so good and so successful like Linda and Henry saids in the common, why would they file bankruptcy?

       My question is, is there a class action going on against Eperks? Can we do something about this?

       1. Monica,
          Sorry for taking so long to reply. Unfortunately I do not have an answer to your questions. This company as well as other start ups by the same group of people are turning out to be real train wrecks.

          I find it particularly curious the reported release form the want agents to sign. Not healthy dialog if you ask me. Today when the information is so easy accessible transparency should be the key, the sooner these start ups realize that the better chance for success they will have.

          If you find out anything about class action suit please let me know.

22. with a company that is selling out zipcodes, realtors are selling off their referrals, because they cant handle all the business eperks is giving them, and agents are still making money on referrals because eperks has such a cheap referral fee…this is a startup company that has expanded advertised and developed incredibly quickly. Do you honestly believe that every single person who partners with a nationwide company is going to see instant results? No, will they see results? Absolutely its a phenomenal idea, company, approach and yeah it takes time…is ebay a tremendous success? Yes. Does everyone who uses it always have success? No, if you use it right can you have a business that fully operates with ebay? Yes, and if you work eperks, and let eperks work for you….it will, there’s a gaurantee, and if you aren’t seeing results than walk away from it, don’t bash it. Let agents and consumers who will find success, will swim in the profitabillity and PERKS of this brilliant market place take advantage of a good thing!

23. Lol. Well here are my 2 cents… I don’t believe these negative comments either. At all.

    I think they are from agents who have weird expectations with their $69 dollars. I’ve met with 3 interested parties form eperks thus far. thats insanely good!

    These are odd negative comments. Either these agents lack any intelligence and value for their time or they are disguised competitors attempting to kill an honestly good idea.

    Bob and others who are posting supposed emails over and over must have nothing to do, really. The SHOCK thread to me is that a so called realtor who claims to have spent 69.95 expects to receive some magic with that insignificant amount money! You’re right Id be pissed too if I didn’t closed 18 homes with my 69 dollars in 1.5 months. Im spending near $700.

    Please… I spend thousands with online marketing from house values to fly by night lead sites every single month! All to get 1 or 2 actually decent leads a month that may close 6 – 12 months out. I will seriously say that out of everthing I do eperks has the best model in mind so far. I haven’t closed a deal…., but its only been around for a few months and my expectations are no better than lead gen sites for now.

    Trust me, I definitely want to see how it unfolds but these negative comments way too much and are ridiculous to me. This is the real estate business…

    No I personally didn’t like the commercial. but you’re right i did remember it.

    1. You got ripped off. What do you have to say now?

24. A buyer and a ready seller have contacted me.
    Buyer might not pass to close the loan but i\’ve been showing homes.
    3 exclusives

25. The topic was… ePerks- A Scam or A Gem
    Not, how do agents budget their time.

    My point is this – rather than wonder if these posts are legitimate just pick up the phone and call a few agents that have exclusive areas within their cities and see what they have to say!

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